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Health Director
Mary Gomez, MN


Contact Us


Toll Free


126 W. 5th Street 
Benson, AZ 85602

(520) 586-8200



(Main Office)
1415 Melody Lane Bldg. A 
Bisbee, AZ 85603
(520) 432-9400

1012 North G Avenue Ste 101
Douglas, AZ 85607
(520) 805-5600


Sierra Vista  

4115 E. Foothills Drive
Sierra Vista, AZ 85635
(520) 803-3900

450 S. Haskell Avenue
Willcox, AZ 85643
(520) 384-7100

Cochise Health & Social Services



A variety of services are provided to elderly and disabled individuals through this program. Case Managers work with individuals, their families, and support systems to help find resources for elderly and disabled people. When a Case Manager receives the name of someone who would like to discuss available programs and resources, that person is contacted to set up an appointment for an assessment. The Case Manager and the person will discuss the situation, attempt to identify areas where assistance may be needed, and work with that person to find the most appropriate assistance.

Case Managers may be able to authorize the services named below for individuals who have a need for one or more of these services and who have no other person or agency to provide these services. Low income individuals with the greatest physical, emotional and social needs receive the highest priority for services available through the program. These services are provided by local agencies, under contract with South East Arizona Government Organization (SEAGO). If any are were authorized, ongoing case management services are provided to monitor client's well being and to assist as needed and appropriate.

  • Home delivered meals
  • Housekeeping
  • Shopping and laundry service
  • Personal care (help with bathing, grooming, etc.)
  • Visiting nurse
  • Home Health aid
  • In home respite services

The Case Management program also provides information and referral services and assists iindividuals to attain services from a number of other programs or agencies. These include utility discounts, safety devices, home weatherization and repairs. Telephone Assistance Program, durable medical equipment or home adaption, nutrition and food programs, information on local housing options, Veteran's services, prescription discount programs, benefit programs such as SSI, ALTCS, AHCCCS, QMB & SLMB, MEDICARE, heating & colling assistance, immigration and naturalization programs, support groups and consumer credit assistance.

In addition, Case Management is provided to informal caregivers as a part of the National Family Caregiver Support Program. Thsi program provides case management support, monthly workshops, all day intensive caregiver training sessions, information and referral services, assistance to caregivers in gaining access to supportive services, access to a comprehensive video library on care giving issues, monthly newsletter and respite services for individuals over 60 years of age who meet the program criteria. To view the monthly caregiver workshop schedule scroll down.

There is no charge for any of these services or for Case Management services, although donations are welcome. Funding is provided through a contract with SEAGO that utilizes Older Americans Act funding, as well as State of Arizona funds. Cochise County also provides funding for the Case Management program. Six Case Managers are located in the Cochise Health & Social Services locations at each of the major population sites.

For further information call:

  • Benson: (520) 586-9183
  • Bisbee: (520) 432-9680
  • Douglas: (520) 364-7575
  • Sierra Vista: (520) 803-3903
  • Willcox: (520) 384-4662


All Caregivers are invited to attend a series of free “CAREGIVER TRAINING SESSIONS” presented by Catherine Welch, RN., and Bethany Hill, RN., on behalf of Cochise County Health & Social Services, Area Agency on Aging Caregiver Training Program. These informative classes are Simple and Practical, Positive and Empowering and are designed to “Take the fear out of Caregiving”.  Classes will be held the third Thursday of each month from 1:00 p.m. to 3:00 pm at The Ethel Berger Center, 2950 E Tacoma Street, Sierra Vista, Az.

The overall schedule and topics for 2013-2014 are:

July 18, 2013                                   

  • Who am I?  Who are you?
  • Is home care for you?
  • The health care team
  • Getting help          
  • Duties of caregivers

August 15, 2013

  • Preparing the home for your family members care and safety
  • Who needs to know about safety
  • Sharing problems in your home

September 19, 2013

  • Financial Management
  • Understanding Insurance Benefits
  • Personal Financial Responsibilities
  • Making Health Care Decisions

October 17, 2013

  • Equipment and supplies
  • Durable medical equipment and disposable products
  • How to use, where to buy and cost
  • Infection control

November 21, 2013

  • Creating a plan of care, work sheets/journals
  • Understanding medication
  • Observing patient for changes in condition
  • Skin care

December 19, 2013

  • Hands on care:
  • Home care
  • Care outside the home
  • Part time help
  • Activities of daily living
  • Making the most of everyone’s day

January 16, 2014

  • Avoid caregiver burnout
  • Special challenges
  • Therapies available for your family members
  • Support groups

February 20, 2014

  • Diet and nutrition
  • Special diets
  • Understanding weight loss with some illnesses
  • Foods for the homebound
  • Optimizing bowel and bladder function

March 20, 2014

  • Emergencies
  • When to call 911
  • What to do in an emergency until help arrives

April 17, 2014

  • Good body mechanics
  • Protecting ourselves and the family member
  • Demonstration of equipment and hands on care/bathing

May 15, 2014                       

  • All about hospice
  • Who is eligible?
  • When to use hospice
  • Who is involved?
  • Many services of hospice
  • Funerals

June 19, 2014

  • Wrap up/evaluations/review
  • Questions and answers
  • Where to go for continued help
  • Depart knowing much more than when we began

The workshops are designed for family caregivers, caregivers looking after older friends, neighbors and others in their community.  Everyone is welcome, both family and professional caregivers.  The 2-hour sessions will include education and time for questions, problem solving and general support.  A Case Manager from Area Agency on Aging Family Caregiver Support Program will be present in order to help those attending get any help they may need.

Additional all day training sessions will be presented periodically in Benson, Bisbee, Douglas and Willcox.  Guest presenters will be invited to speak on their field of expertise such as medication management, financial management, understanding insurance benefits and health care decisions. If you are caring for an elderly or disabled family member, friend and/or neighbor or considering the caregiver role, you will find these training sessions to be an excellent guide for caregiving in the home.