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Posted on: March 31, 2022

Survey: Citizen Input Requested to Improve Countywide Broadband Internet

Broadband Survey Flyer (Facebook Post)

Cochise County is asking county residents and businesses to participate in a Broadband Internet Survey to help identify and improve the county’s overall internet broadband capabilities. Countywide participation in the surveys is the first crucial step of a larger effort to improve internet services such as higher speeds and further reach to more rural areas of the county. 

Residents are asked to participate in three short online surveys to help identify and determine the county’s needs for accessible and reliable internet services. The surveys are completely anonymous and will not collect any personal information from residents or businesses. 

  • Residential Broadband Survey
    1. All county residents should participate in this survey. This survey will help to better understand the current status and needs of internet usage for residences throughout the county.
  • Business Broadband
    1. All county businesses should participate in this survey. This survey will help to better understand the current status and needs of internet usage for businesses throughout the county. 
  • Speed Test 
    1. Both residences and businesses should participate in this survey. This speed test will help to better understand the actual data speeds being delivered by current broadband products in the county. Take this survey at your residence or business location. 

Cochise County is committed to improving its overall internet broadband coverage. As laid out in the Board of Supervisors Strategic Work Plan 2021 -2024, the county’s number one priority is economic development which includes addressing the need to enhance broadband capabilities in rural areas. 

To meet this priority, Cochise County must complete a Broadband Feasibility study to obtain a complete picture of the county’s current state of broadband. The three surveys are a key piece of data needed to complete the study. 

“As a Cochise County resident, I understand the need for reliable and fast internet,” says Chief Information Officer Joe Casey. “Like water and electricity, broadband has become an essential infrastructure need, to provide and improve education, remote healthcare, career opportunities, and overall economic growth. Countywide participation in the surveys will be a huge help to get us moving in the right direction.” 

Residents and businesses without internet access are an important component of this study. They are encouraged to visit the computer lab at their nearest library to take the online survey or fill out a paper survey available at the library. Please ask your local library for more details. Community members may also call the IT Help Desk at 520-432-9655 to complete the survey with someone over the phone. 

Countywide participation and responses to the surveys are greatly appreciated and necessary to guide the evaluation of internet needs. All are encouraged to help spread the word and promote the completion of the surveys. 

If you have questions regarding how to take the survey, please call the Cochise County Help Desk at 520-432-9655, Monday through Friday from 9 a.m. to 5 p.m.

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