The County does not actively investigate drainage complaints until they are submitted in writing. The letter must identify the location of the watercourse diversion and should include the identity of who diverted the watercourse. The complainants should also include their own name and phone number for follow-up. Because of the high volume of requests we receive, all requests/complaints must be submitted in writing or by email.
Upon receipt of the written information, the County will investigate. If it is determined that there has been a violation of the floodplain regulations, the County will send a letter telling the property owner to restore the watercourse. If the property owner does not comply, the County can take legal action. The County will not remove the diversion using County resources unless it is determined to be a safety hazard.
However, this process is slow and demands a large burden of proof on the part of the County. Many property owners have found the civil courts to be more expeditious in resolving matters between property owners. The law is on your side if the other property owner has diverted a watercourse.